k1971 Privacy Policy

This privacy policy applies to the k1971 platform — including the website, mobile application, and all related services. By creating an account or using the services on k1971, you agree to the terms of this policy.

The purpose of this policy is to clearly inform users about what data k1971 collects, how that data is used, where it is stored, and what rights users have. Reading our Terms and Conditions will give you a fuller understanding of the overall terms of service.

This platform is for individuals aged 21 or older only. Age is verified at the time of registration, and k1971 strictly prohibits collecting information from or providing services to minors.

k1971 collects only the data that is necessary. No unnecessary or excessive data is collected. The categories of data collected are listed below:

2.1 Registration and Identity Information

• Full name, date of birth, and national ID number (for verification)
• Email address and mobile number
• Username and password created by the user (stored in encrypted form)
• Address details (where applicable)

2.2 Financial Transaction Information

• Date, amount, and method of deposits and withdrawals (bKash, Nagad, Rocket, Upay)
• Mobile financial service account number (for transaction confirmation only)
• Wallet balance and bonus transaction history

2.3 Activity Information

• Session duration on the platform, login and logout times
• Games played, bet amounts, and outcome records
• Support team communication history

2.4 Technical Information

• IP address and device type (mobile, desktop)
• Browser version and operating system
• Cookie identifiers and session tokens

k1971 uses collected data only for the purposes listed below. Data is not processed for any other purpose without the user's explicit consent.

• Account Management: Completing registration, verifying identity, and keeping the user's account secure.
• Financial Transaction Processing: Accepting deposits, processing withdrawals, and maintaining accurate bonus calculations.
• Service Improvement: Testing platform performance, resolving technical issues, and improving the user experience.
• Customer Support: Providing 24/7 live chat and email assistance, and resolving complaints.
• Security and Fraud Prevention: Detecting unusual transactions, identifying multiple accounts, and preventing fraudulent activity.
• Responsible Gaming Monitoring: Analysing users' playing patterns to identify signs of problem gambling and providing timely support.
• Promotional Communications: Informing users about bonuses, offers, and weekly promotions with their consent.

k1971 never sells personal data to advertisers and does not share user data with third parties for irrelevant advertising.

All data collected at k1971 is stored on secure servers using SSL encryption technology. Passwords are never stored in plain text — they are kept as encrypted hashes.

There are additional security layers for handling financial data. Each transaction via mobile financial services (bKash, Nagad, Rocket, Upay) is confirmed through OTP verification.

4.1 Data Retention Period

User data is retained for as long as the account remains active. Even after account closure, financial records and verification-related data may be kept for a specified period for security and legal purposes.

4.2 Technical Security Measures

• TLS/SSL protocol for data transmission
• Firewall and intrusion detection systems on servers
• Automatic alerts for suspicious login attempts
• Regular security audits and system checks

k1971 does not transfer or sell users' personal data to third parties for commercial purposes. However, data may be shared in specific circumstances to deliver effective services:

5.1 Necessary Partners

During payment processing, only the minimum necessary data is shared with bKash, Nagad, Rocket, or Upay to verify transactions. These organisations operate under their own privacy policies.

5.2 Technology Service Providers

Game studios such as Pragmatic Play, PG Soft, Evolution, JILI, or other providers may receive anonymised data related to gameplay — but not personally identifiable information.

5.3 Legal Obligations

If applicable law in Bangladesh or a judicial order requires the disclosure of information, k1971 may provide the relevant data to the concerned authority in compliance with the law. In such cases, only the data required for the specific request is provided.

k1971's website and app use cookies and similar technologies to function properly. Cookies are small text files stored in your browser or device.

6.1 Types of Cookies

• Essential Cookies: Maintaining login sessions and managing security tokens — the site cannot function properly without these.
• Functional Cookies: For language preferences, session restoration, and a personalised experience.
• Analytics Cookies: To understand which parts of the website are used most — data collected is anonymous.

6.2 Cookie Controls

Most browsers offer options to control cookies. However, disabling essential cookies may cause login and security features to stop working correctly.

k1971 believes users should have full control over their own data. You have the rights listed below — contact the support team to exercise them:

• Right to Access: You may request to know what information k1971 holds about you.
• Right to Rectification: You may request correction of inaccurate or outdated information.
• Right to Erasure: In certain circumstances you may request that your data be deleted — however, financial and security records must be retained for a legally specified period.
• Right to Object to Processing: You may opt out of marketing communications at any time.
• Right to Data Portability: You may request your data in a structured format.

To exercise these rights or for any questions, contact us via 24/7 live chat or email in Bengali or English.

k1971 provides services only to individuals aged 21 or older. Age is verified at registration, and knowingly collecting information from a minor is strictly prohibited.

If a minor's information is collected by mistake, it will be deleted as soon as this is discovered and the associated account will be closed. Our Responsible Gaming Guidelines contain further details on the protection of minors.

k1971 may amend this privacy policy when needed. Users will be notified in advance of significant changes via email or through the platform.

Continuing to use the platform after a change takes effect will be taken as your acceptance of the new policy. We therefore recommend reviewing this page regularly. You can also visit our About Us page for a complete understanding of k1971's overall terms of service.

For any questions, concerns, or complaints regarding this privacy policy, please contact the k1971 support team. The service is available 24 hours a day, 7 days a week, in Bengali and English.

Ways to Contact Us

• Live Chat: Log in to the platform for direct chat support
• Email: [email protected]

For privacy-related requests, you may be asked to provide certain information to complete the verification process. Answers to general questions about data rights can also be found in our FAQ section.