k1971 Terms and Conditions

1.1 Minimum Age Requirement

To open an account on k1971 and use any betting or casino service, the user must be 21 years of age or older. Access to this platform by minors is strictly prohibited. k1971 may request necessary documents for age verification at any time and reserves the right to restrict account activity until identity is confirmed.

1.2 Registration Requirements

To create an account, the user must meet the following conditions:

• Must be 21 years of age or older and legally eligible to register on this platform.
• All information provided at registration — name, date of birth, mobile number and email — must be accurate and genuine.
• Each person may open only one account. If multiple accounts belonging to the same person are found, all will be cancelled and related deposits or bonuses may be forfeited.
• Completing registration is considered as giving consent to these Terms.

1.3 Account Verification (KYC)

To ensure secure transactions, k1971 may request identity verification (Know Your Customer) at any time. This process may require submission of a National ID card, passport, or another government-issued ID. If documents are not submitted within the specified time, the account's withdrawal facility may be temporarily suspended.

2.1 Login Security

It is your responsibility to keep your k1971 account username and password completely confidential. Avoid sharing your login details with any third party. If you suspect unauthorised access to your account, notify the support team immediately via live chat.

2.2 Updating Account Information

If any information provided at registration changes — such as your mobile number or email — the user must promptly inform the k1971 support team. For unauthorised information changes, k1971 may suspend withdrawals until the verification process is completed.

2.3 Account Inactivity

If there is no login or transaction for 12 consecutive months, the account may be marked as inactive. To reactivate an inactive account, contact the support team. Bonus balances in inactive accounts may be automatically cancelled after expiry.

3.1 Deposit Methods and Limits

Deposits on k1971 can be made via four mobile banking channels: bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳300. Deposited funds must come only from the registered user's own mobile banking account.

3.2 Withdrawal Methods and Timeframes

The same methods — bKash, Nagad, Rocket and Upay — apply for withdrawals. The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 30 minutes to 3 hours. This timeframe may differ if verification or additional security review is required.

3.3 Withdrawal Conditions

The following conditions must be met to make a withdrawal:

• The account of the person requesting the withdrawal must be fully verified.
• To withdraw funds earned from a bonus, the specified wagering requirement must be met.
• The withdrawal account must match the mobile banking account used for the deposit.
• If there are multiple pending withdrawal requests, they will be processed in order.

4.1 Welcome Bonus

A 100% bonus is available on your first deposit at k1971, up to a maximum of ৳15,000. The wagering requirement for this bonus is 25 times the bonus amount. Example: a ৳1,000 deposit receives a ৳1,000 bonus, giving a total balance of ৳2,000; to withdraw the bonus funds, ৳1,000 × 25 = ৳25,000 must be wagered.

4.2 General Conditions for Other Promotions

Each promotion on k1971 has its own detailed terms. The following general rules apply to all bonuses and promotions:

• The same bonus offer cannot be claimed from multiple accounts.
• Funds earned using bonus money cannot be withdrawn before the wagering requirement is met.
• k1971 reserves the right to change, suspend or cancel any bonus offer.
• If bonus abuse or fraud is suspected, k1971 reserves the right to cancel the bonus and investigate the account.
• A specific minimum deposit condition applies to each promotion.

4.3 VIP Cashback

The k1971 VIP programme has five tiers from Bronze to Diamond. At each tier, a fixed percentage of the week's net losses is provided as cashback. The cashback amount will always remain within the rate set for the relevant tier. A certain level of activity must be maintained to move up VIP tiers.

5.1 Bet Validity

If a bet is placed due to a technical error, incorrect odds or incomplete information, k1971 reserves the right to declare that bet void. If the result of a bet cannot be verified due to a technical fault or server issue, the original stake will be refunded.

5.2 Game Results

The results of all live casino and slot games on k1971 are determined by the software of third-party game providers. In the event of any dispute regarding a game result, the game server log will be treated as final evidence. k1971 does not manipulate game results in any way.

5.3 Betting Limits

Each game or market has specific minimum and maximum bet limits, which are displayed in the game interface. k1971 reserves the right to change betting limits for any user, particularly if an unusual betting pattern is detected.

6.1 Fraud and Abuse

The following activities are strictly prohibited on the k1971 platform:

• Creating multiple accounts to claim bonuses.
• Using another person's identity or mobile banking account.
• Following strategic betting methods to circumvent bonus or promotion conditions.
• Attempting to hack or gain unauthorised access to the platform's software or systems.
• Placing bets using automated bots or scripts.
• Conducting money laundering or any other illegal financial activity.

If evidence of any of the above activities is found, the account will be immediately closed, the related balance may be forfeited, and legal action may be taken if necessary.

6.2 Platform Misuse

Misconduct towards the k1971 support team, use of abusive language, or making threats is strictly prohibited. In such cases, k1971 reserves the right to temporarily or permanently close the relevant account.

7.1 Rights of k1971 Authority

k1971 may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• Suspicion of fraudulent or deceptive activity.
• Need to verify financial security.
• As part of a legal obligation or investigation.

7.2 Account Closure by the User

You may close your account at any time of your own choosing. To do so, notify the support team via live chat or email. Any remaining valid balance may be withdrawn before account closure, however bonus balances where the wagering requirement has not been met will be cancelled. To learn more about self-exclusion or break options as part of responsible gambling, visit our Responsible Gaming page.

8.1 Technical Errors

k1971 is not liable for any loss arising from a bet or game session being interrupted due to internet disconnection, device crash or any other technical issue. However, a process exists to review affected transactions if they can be confirmed in the server log.

8.2 Third-Party Services

k1971 is not directly liable for issues arising from the operations of game provider studios, mobile banking providers or any other third party. In such situations, k1971 will try to assist in resolving the issue, but is not obliged to provide compensation for third-party errors.

8.3 Acknowledgement of Risk

There is a risk of losing money in casino and betting activities. By participating on the k1971 platform, you acknowledge that financial loss may result from betting and gaming, and you accept this risk at your own responsibility. Be mindful not to bet beyond your means.

9.1 How to Submit a Complaint

If you have a complaint regarding a bet result, transaction or service quality, first contact the support team via live chat with full details. k1971's support team provides assistance in both Bengali and English, seven days a week, twenty-four hours a day.

9.2 Review Process

After receiving a complaint, k1971 will review the relevant transaction, game log and other related information. Once the review is complete, the user will be informed of the outcome via email or live chat. Complex cases may take additional time to resolve.

9.3 Final Decision

For dispute resolution, k1971's game server logs and transaction records will be treated as final evidence. If k1971 determines that a complaint is unfounded or is the result of an unfortunate betting outcome, that decision will be considered final.

10.1 Support Channels

If you have any questions about these Terms or need assistance with anything else, contact k1971 through the following channels:

• Live Chat: Available in Bengali and English, seven days a week, twenty-four hours a day.
• Email: [email protected]

To learn more about our services and platform, read the About k1971 page. The FAQ section may also be helpful for answers to common questions.

10.2 Language of the Terms

These Terms are written in Bengali and the Bengali version is authoritative. If any ambiguity arises in a translation, the Bengali version will govern the interpretation.

10.3 Severability of Terms

If any part of these terms and conditions is found to be invalid or unenforceable for any reason, the remaining parts will remain fully in effect. The invalidity of one clause will not affect any of the other clauses.